Thank you for shopping with Pillow Align. We are committed to delivering your order quickly, safely, and transparently.
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a shipping confirmation email with tracking information once your order has been dispatched.
If we are experiencing a high volume of orders or unexpected delays, processing times may be slightly extended.
Free Standard Shipping
Estimated delivery time: 3-4 business days
Delivery times are estimates and may vary depending on your location and carrier conditions.
Once your order has shipped, you will receive a confirmation email that includes your tracking number. Tracking information typically becomes active within 24–48 hours.
Please ensure that your shipping address is correct at checkout. Pillow Align is not responsible for orders shipped to incorrectly provided addresses.
If you notice an error in your shipping details, please contact us immediately at:
We cannot guarantee address changes once an order has been processed.
If your package arrives damaged or you believe it has been lost in transit, please contact us within 7 days of the expected delivery date.
We will work with the shipping carrier to resolve the issue as quickly as possible.
While we strive to deliver your order within the estimated timeframe, delivery dates are not guaranteed and may be affected by factors outside our control, including carrier delays, weather conditions, or customs processing.
If you have any questions regarding shipping, please contact us at:
Customer Support Timing: 24/7